(previously posted in VAF Classified)
Response from a WW151 user to the recent grounding of many of our props...
Randy,
I've been silent on this because I wanted to see what the truth vs the rumor actually was before I spoke. I carefully read all the work that you did to check out the various props. Being a first time builder, I needed lots of "expert advice". I'm not upset with you necessarily, but with the events that followed your article
1.) Nobody actually had 100+ hours on this prop, so it turns out that most of our belief in it were due to speculation and trust in the company. We were true test pilots for almost a $9K investment.
2.) Jim did not inform any of us (in the Western States particularily) of his intention to sell his company, nor his intention to direct us to Greg at Titan for the numerous issues that have come up (cracked bulkheads, off center spinners, loose fuerrals (sic), the decline from 500 hours factory check in San Diego to now 100 hours (O-360) and 250 hours (O-320) and only in Ohio (that may have changed). To my mind, Jim owes those of us who bought his product from him, expecting easy access to support and repair as needed, the courtesy of all of the above at his shop in San Diego.
3.) I've had nothing but issues with my prop in the 170 hours flown. I've slowly worked (most of) them out, but this latest blow is almost too much.
I would like to suggest that we, as a group, should expect better treatment than to be offered to "buy" the repair to fix the latest issue for $2250.00
I hope that Titan steps up. They obviously made the same mistake we did by buying what looked good, but turned out to be a hornets nest of problems, still requiring to be re-engineered and re-designed. You think we are unhappy? Imagine how they must feel. If this doesn't get resolved they lose bigger than we do.
This prop could be a winner, but growing pains are part of any business. If Titan steps up, I can keep mine and eventually applaude them for making things right by the customers they inherited (and sold the same product to from Ohio). I don't like paying for someone's R and D. Bad enough we have to cope with the anxiety of running a questionable, possibly fatal, prop on our nose (I flew mine 400 miles home today) without being offered a promise that all of WW coustomers will be made whole, and that the company will work with us "test pilots' to make the product safe.
Ron Patterson
RV-4
Response from a WW151 user to the recent grounding of many of our props...
Randy,
I've been silent on this because I wanted to see what the truth vs the rumor actually was before I spoke. I carefully read all the work that you did to check out the various props. Being a first time builder, I needed lots of "expert advice". I'm not upset with you necessarily, but with the events that followed your article
1.) Nobody actually had 100+ hours on this prop, so it turns out that most of our belief in it were due to speculation and trust in the company. We were true test pilots for almost a $9K investment.
2.) Jim did not inform any of us (in the Western States particularily) of his intention to sell his company, nor his intention to direct us to Greg at Titan for the numerous issues that have come up (cracked bulkheads, off center spinners, loose fuerrals (sic), the decline from 500 hours factory check in San Diego to now 100 hours (O-360) and 250 hours (O-320) and only in Ohio (that may have changed). To my mind, Jim owes those of us who bought his product from him, expecting easy access to support and repair as needed, the courtesy of all of the above at his shop in San Diego.
3.) I've had nothing but issues with my prop in the 170 hours flown. I've slowly worked (most of) them out, but this latest blow is almost too much.
I would like to suggest that we, as a group, should expect better treatment than to be offered to "buy" the repair to fix the latest issue for $2250.00
I hope that Titan steps up. They obviously made the same mistake we did by buying what looked good, but turned out to be a hornets nest of problems, still requiring to be re-engineered and re-designed. You think we are unhappy? Imagine how they must feel. If this doesn't get resolved they lose bigger than we do.
This prop could be a winner, but growing pains are part of any business. If Titan steps up, I can keep mine and eventually applaude them for making things right by the customers they inherited (and sold the same product to from Ohio). I don't like paying for someone's R and D. Bad enough we have to cope with the anxiety of running a questionable, possibly fatal, prop on our nose (I flew mine 400 miles home today) without being offered a promise that all of WW coustomers will be made whole, and that the company will work with us "test pilots' to make the product safe.
Ron Patterson
RV-4
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