luigi_from_italy
Member
Great!
Great!
Great!
This is the unique word I can express for the kind, fast, reliable and (again) great service from this company.
Let me describe the situation: my Digitrak worked great for almost 300 flying hours through a lot of turbulence around Europe.
While we were changing the prop (from fixed to CS), I mismatched some electrical stuff giving a "spark" that broke some Vans instruments and the Digitrak worked well, but suffered on the display. In other words it could engage and worked with the arrows, but the display was giving strange numbers.
I sent it to Trutrak, saying that was my fault and almost two years passed between the buy and the broke.
Sent to US, was back with no cost on it (actually i spent some money because of Fedex that applied agan custom taxes, but an error of Fedex not Trutrak).
What can I say?
Thanks Michelle, John (who speaks Italian 'cause spent some time in Naples!) and all the Trutrak staff. Be sure that I will, sooner or later, upgrade my autopilot and will be 110% a Trutrak!!!
Ciao
Luigi
Great!
Great!
This is the unique word I can express for the kind, fast, reliable and (again) great service from this company.
Let me describe the situation: my Digitrak worked great for almost 300 flying hours through a lot of turbulence around Europe.
While we were changing the prop (from fixed to CS), I mismatched some electrical stuff giving a "spark" that broke some Vans instruments and the Digitrak worked well, but suffered on the display. In other words it could engage and worked with the arrows, but the display was giving strange numbers.
I sent it to Trutrak, saying that was my fault and almost two years passed between the buy and the broke.
Sent to US, was back with no cost on it (actually i spent some money because of Fedex that applied agan custom taxes, but an error of Fedex not Trutrak).
What can I say?
Thanks Michelle, John (who speaks Italian 'cause spent some time in Naples!) and all the Trutrak staff. Be sure that I will, sooner or later, upgrade my autopilot and will be 110% a Trutrak!!!
Ciao
Luigi