rjetjock650
I'm New Here
I recently purchased this program to help me keep a record of my progress and steps in building my airplane.
In a comment I read that the Tech support for this program was very slow or non-existent. Well I am here to tell anyone who is considering this program that is a very untrue statement.
The builder or writer of the program does have on his answering machine the message that states it will be much faster to send a email.
In light of the above I have sent 3 emails and 2 were answered overnight and one took all of 2.5 hours to get my answer.
Each answer email was very helpful and answered my questions and gave guidance to prevent the problem recurring.
In a comment I read that the Tech support for this program was very slow or non-existent. Well I am here to tell anyone who is considering this program that is a very untrue statement.
The builder or writer of the program does have on his answering machine the message that states it will be much faster to send a email.
In light of the above I have sent 3 emails and 2 were answered overnight and one took all of 2.5 hours to get my answer.
Each answer email was very helpful and answered my questions and gave guidance to prevent the problem recurring.