vfrazier
Well Known Member
I have one of the very first Grand Rapids Horizon I EFIS and EIS systems. S/N 57 from about 2003. I love it. It has been bulletproof. Upgrades to software have all been free and customer support is only a phone call away.
Recently I added the GRT 2 axis autopilot. Another fabulous product. Very happy with it.
Fast forward to about 10 days ago. My AHRS developed a minor problem that caused the attitude indicator to tilt. I called GRT and they told me to send the AHRS back to them. (Keep in mind that this AHRS is over 10 years old!)
They replaced it at NO CHARGE and even paid the shipping!!!
Hats off to GRT!!! If you can name me one other company that will stand 100% behind a 10 year old product, please tell me. I want to do business with them also. For now, GRT will be getting my future business!!!
Yay!!!
Recently I added the GRT 2 axis autopilot. Another fabulous product. Very happy with it.
Fast forward to about 10 days ago. My AHRS developed a minor problem that caused the attitude indicator to tilt. I called GRT and they told me to send the AHRS back to them. (Keep in mind that this AHRS is over 10 years old!)
They replaced it at NO CHARGE and even paid the shipping!!!
Hats off to GRT!!! If you can name me one other company that will stand 100% behind a 10 year old product, please tell me. I want to do business with them also. For now, GRT will be getting my future business!!!
Yay!!!