Chippster1
Active Member
To All Fellow Pilots,
I must confess I have been very disappointed with the level of service from Garmin concerning my GTN650. Let me start by saying the unit has had trouble maintaining satellite lock since day one. The unit was purchased new in 2012 and was not installed or used until 2013 because the RV-10 was not completed until summer of 2013. It will lose the satellites for about 1-2 minutes during flight, and then re-aquire the sat lock in another 1-2 minutes. This is very disconcerting and dangerous in IMC. I have been told that this could be a defective antenna or GTN650 box itself. After spending 13-14k on this GPS, the company has the nerve to tell me they will charge me over $1200 to have it looked at because it's past warranty. It has never been reliable from the get go.
I don't know what to do as far as rectifying the situation, and would advise all other pilots to think about this before plunking down that much cash to be treated this way. I would consider looking at their competition's products.
Ted Chipps N498EC [email protected]
I must confess I have been very disappointed with the level of service from Garmin concerning my GTN650. Let me start by saying the unit has had trouble maintaining satellite lock since day one. The unit was purchased new in 2012 and was not installed or used until 2013 because the RV-10 was not completed until summer of 2013. It will lose the satellites for about 1-2 minutes during flight, and then re-aquire the sat lock in another 1-2 minutes. This is very disconcerting and dangerous in IMC. I have been told that this could be a defective antenna or GTN650 box itself. After spending 13-14k on this GPS, the company has the nerve to tell me they will charge me over $1200 to have it looked at because it's past warranty. It has never been reliable from the get go.
I don't know what to do as far as rectifying the situation, and would advise all other pilots to think about this before plunking down that much cash to be treated this way. I would consider looking at their competition's products.
Ted Chipps N498EC [email protected]