Follow up… answering my own question.
I connected the laptop to the VPX. It was selected “always on”, but under system status it showed an extremely slight voltage overload. I reset it and all came back.
But how can it be set to “always on” but still fail due to a voltage issue. What if I’m on the road and don’t have my laptop. Seems like a bad idea to only have the ability to reset on a computer. It needs a local reset option. Or maybe the voltage peramiters need to be a little more forgiving.