Well rumour has it you have had some tough personal issues Fabian, we all wish you well in that but....
I have to suggest that if you wish to grow and prosper in the homebuilder market you need to be on top of your web page and your emails. Many of us in other countries and different time zones are looking for products, prices, info and need to ask questions. Email simply works so well, and your web site sells 24/7 globally. I have to think a lot of sales are going elsewhere if you dont work the internet. Your call, just think you should get a part time student or somebody keeping it up. Thousands of builders use this site daily. Your competition is working this site well.
I emailed and emailed. I also kept trying your website. That was a long time ago and many potential clients may have moved on. Woud have and would still like to send some business your way but you need to make it easier. We build and have questions when others are sleeping, we dont want big nasty phone bills, we fire off questions while at work etc. Just the way it is.
Hope things are going better for you. This homebuilders market needs some guys like you helping us out and selling us stuff. Hopefully we will talk in the next few months. I will pick up the phone if that is just the way you are comfortable.
Good luck.