When installing the panel, I accidentally ruined the ribbon cable connector (AOA - Sport) on back of the LED display.
I called Advanced Flight Systems ( http://www.advanced-flight-systems.com/ ) to get ordering info for a replacement part. Ms Jennifer Hickman (CFO) answered.
After she found out what I had done she did not give me ordering info....she requested my address. She quickly shipped the part, free of charge!
Not the customer service I expected in this day and age, but I sincerely appreciated it.
Advanced Flight Systems is on my "go to first" list now.
It's my pleasure to report this to the forum.
I called Advanced Flight Systems ( http://www.advanced-flight-systems.com/ ) to get ordering info for a replacement part. Ms Jennifer Hickman (CFO) answered.
After she found out what I had done she did not give me ordering info....she requested my address. She quickly shipped the part, free of charge!
Not the customer service I expected in this day and age, but I sincerely appreciated it.
Advanced Flight Systems is on my "go to first" list now.
It's my pleasure to report this to the forum.