Heads up to Canadians & Garmin GDL51
I was excited to get my GDL 51 so i could have XM weather & Sat radioi on my G3x touch & Ipad thru Garmin Pilot.
I phoned XM to transfer my weather subscription (which I've had for many years) from my Aera 560 to the GDL 51.
They made the transfer, charged me $15 for the service and I thought we were in business....NOT
2 days, many phone calls and still no weather (I did get the XM radio transfered no problem)
Last phone call was close to an hour while the service rep kept consulting with what she called "the back office"
Two reasons were given to not transferring the weather.
1. Im Canadian and we cannot transfer the weather to a Canadian?? (Im serious)
2. The GDL unit is too new and they cannt automatically change it over and it will take human intervention to do it and will take 24 to 48 hours.
End of the day, i needed wx to come back home so transferred it back to the Aera 560 and will try again Monday morning to get to the bottom of this.
Just a heads up
RV 7 "eh?" C-GOYA - 420 hrs
RV 10 C-GOOH - 350 hrs
R44 160 hrs
grounded by stroke Sept 3/07 - and back flying Feb 2010. Don"t ever take flying for granted !