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  #1  
Old 10-22-2019, 07:23 AM
rvator9a rvator9a is offline
 
Join Date: Jan 2005
Location: Cape Elizabeth ME
Posts: 137
Default Bose service

Anyone else had issues with bose service. I sent them my 2 year old A20 the first week of September and I still haven't got it back or any indication when it might be done. I called and they were not at all interested in doing anything other than saying they were sorry.
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  #2  
Old 10-22-2019, 07:58 AM
zmatt zmatt is offline
 
Join Date: Jul 2007
Location: OK
Posts: 50
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Nope, I've used them before. It's not cheap but it did not take that long.
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  #3  
Old 10-22-2019, 08:02 AM
AviatorJ AviatorJ is offline
 
Join Date: Feb 2015
Location: Oklahoma City
Posts: 880
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A few years back a set of my A20s wouldn't automatically turn off. I sent them back under warranty for service. I don't remember it taking all that long. Can't remember how long though.
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RV-10, N10JW
First Flight 2/14/2019
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  #4  
Old 10-22-2019, 11:40 AM
Robin8er Robin8er is offline
 
Join Date: Sep 2015
Location: Socal
Posts: 359
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I had so send my A20's in and they told me it would take a few months. I asked if there was any way to expedite it because I needed it for work. They told be to mark the box to indicate it needed to be expedited. Took about a week.

If I recall correctly they told me normal time was around 2 months. This was about 8 months ago.
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  #5  
Old 10-22-2019, 12:36 PM
ALagonia ALagonia is online now
 
Join Date: Jul 2017
Posts: 277
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When we had our charter operation on an island in Central America I used to send mine in every year during our slow season. The humidity and heat down there was murder on them. My daughter would get them back in about two weeks. One year shortly after a repair the same problem recurred. They sold me a brand new one for $450. I Jumped on that.
In the 10years I was down there their repair service was always good for me.
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  #6  
Old 10-22-2019, 12:40 PM
vernh59 vernh59 is offline
 
Join Date: Jan 2009
Location: Ozark, AL
Posts: 64
Default

Always had excellent service form Bose.
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Vern
Ozark, Al
RV-7 Build No. 71139
Empennage Complete
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Starting Fuselage 11/15/19
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  #7  
Old 10-22-2019, 08:09 PM
DougRDU DougRDU is offline
 
Join Date: Sep 2019
Location: Raleigh,NC
Posts: 1
Default

I have been flying them for 12+ years in commercial aviation and the couple times I have sent them in for service, had them back very quickly. Bose even replaced unrecognized faulty speaker drivers and all the consumable parts (ear cups, wind/spit screen) for free.
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