Well, I was going to stay out of it...but...that last comment about poor design and materials was it.
I have been very happy, overall, with my EFII experience.
I was an early customer of the System32, and although there was some frustration at times with the delivery of the new hardware, my experience with Robert has been excellent. I have NEVER had an issue contacting him or him replying to my questions or concerns. When I found that the new harness would not work well in the place of the Legacy, due to the way I routed it, Robert made it right. He has answered questions and phone calls at times when virtually no other company would have even been available. I have NO complaints with his customer service.
As far as the design and materials go, I have seen nothing in my System 32 that is less than top quality materials and construction. I had no issues with my fuel pump mount or anything else, for that matter. The ECU's are beautiful, the new harness as well.
My only frustration was the delivery schedule...but that was rectified as well.
Keep doing what you are doing, Robert!
Aerospace Engineer '88
Structure - 90% Done
Cabin Top - Aaarrghhh...
EFII System 32 - Done
297 HP Barrett Hung
ShowPlanes Cowl with Skybolts Fitted - Beautiful
Dues Paid 2018,...Thanks DR+