jelliott82
Member
Hello
I have installed a Garmin suite in my Vans RV7 build and I am still working through testing and commissioning the system. I am located in New Zealand.
However I am having an issue where I have been unable to get a GPS position lock / date & time update in the G3X system. After countless attempts I have been advised that this can take between 1 - 3 hours for the system to determine it is located in NZ and not the US for the first time.
Last weekend I put the RV7 out the front of my house with a clear view to the sky for about 4 hours while connected to my DC power supply. After this time the system still didn't have a GPS position lock. The info screen was filled with satellites and at one point there were 3 green (although only 2 were when I took the attached photo). At the end of 4 hours I also placed my hand over the GA-35 antenna and quickly the satellites dropped off the G3X display, so the antenna appears to be working correctly?
I have been emailing the [email protected] support team since March about this issue but I get large delays between email replies and have had very little feedback on the problem from them in the past 3 months other than a copy of the GA-35 antenna installation manual and the comments: I see no reason why the GPS 20A would not operate in New Zealand. We advertise the GPS 20A as a "global solution".
As I am concerned about the large investment I have made and running out of warranty cover / support before getting a resolution to my issue (which could well be a problem with my installation) I thought I would ask here if anyone has any thoughts, suggestions, ideas, or things that I could try?
https://ibb.co/gZBYXsZ
Thanks,
Jonathan
I have installed a Garmin suite in my Vans RV7 build and I am still working through testing and commissioning the system. I am located in New Zealand.
However I am having an issue where I have been unable to get a GPS position lock / date & time update in the G3X system. After countless attempts I have been advised that this can take between 1 - 3 hours for the system to determine it is located in NZ and not the US for the first time.
Last weekend I put the RV7 out the front of my house with a clear view to the sky for about 4 hours while connected to my DC power supply. After this time the system still didn't have a GPS position lock. The info screen was filled with satellites and at one point there were 3 green (although only 2 were when I took the attached photo). At the end of 4 hours I also placed my hand over the GA-35 antenna and quickly the satellites dropped off the G3X display, so the antenna appears to be working correctly?
I have been emailing the [email protected] support team since March about this issue but I get large delays between email replies and have had very little feedback on the problem from them in the past 3 months other than a copy of the GA-35 antenna installation manual and the comments: I see no reason why the GPS 20A would not operate in New Zealand. We advertise the GPS 20A as a "global solution".
As I am concerned about the large investment I have made and running out of warranty cover / support before getting a resolution to my issue (which could well be a problem with my installation) I thought I would ask here if anyone has any thoughts, suggestions, ideas, or things that I could try?
https://ibb.co/gZBYXsZ
Thanks,
Jonathan