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  #11  
Old 05-24-2017, 11:25 AM
Bill Boyd's Avatar
Bill Boyd Bill Boyd is offline
 
Join Date: Sep 2006
Location: Landing field "12VA"
Posts: 1,049
Default Even though it's probably 18 months away...

threads like this quietly affirm my intention to install an AFS quick-panel when the big day comes.

That's a good feeling.

Rob has already been prompt and helpful with my early-on questions about AHARS mounting and such.
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Bill Boyd

Hop-Along Aerodrome (12VA)
RV-6A - N30YD - flying since '98
RV-10 - N130YD reserved - under construction

donating monthly to the VAF - thanks, Doug
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  #12  
Old 05-24-2017, 12:43 PM
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rleffler rleffler is offline
 
Join Date: Jun 2006
Location: Delaware, OH (KDLZ)
Posts: 3,844
Default

I can't disagree with all the comments about Rob and Jeffrey.

But I also have to mention Jenny, Tricia, Shawn, Ken, and especially Truman.

They all do a great job!

They just need to keep Truman out of the Flying Pug IPA.
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N410BL - RV10 Flying
http://mykitlog.com/rleffler
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  #13  
Old 05-07-2018, 07:57 PM
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Jesse Jesse is offline
 
Join Date: May 2005
Location: X35 - Ocala, FL
Posts: 3,419
Default

I will jump back in and add that for a maintenance shop doing live troubleshooting, it is invaluable that I can get an actual person on the phone 80-90% of the time on first call. This compared to another of the big 4 where I donít know if Iíve ever gotten a person on the first call, and sometimes donít even get a call back until the next day if at all. I donít require a lot of tech support, but AFS wins this battle hands down!
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Jesse Saint (Saint Aviation, Inc. - VAF Advertiser)
352-427-0285
jesse@saintaviation.com
RV Hotel (hangar, room, car) at X35 in north FL

Commercial ASEL/S A&P/IA EAA Technical Counselor

Dynamic Prop Balancing, Prebuy Inspections, Condition Inspections, Repairs and Mods, Injector Tuning, Airframe, Engine, Panel Upgrades, Ferrying, etc.
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  #14  
Old 05-07-2018, 11:15 PM
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Bugsy Bugsy is offline
 
Join Date: Nov 2007
Location: Waukesha, Wisconsin
Posts: 524
Default Ditto

The title of this thread scared me. I said oh no I hope Rob is OK.

Yep, great group to work with
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Paul 'Bugsy' Gardetto, Col, USAF (ret)
Milwaukee, Wisconsin (Timmerman Field)
N377KG - Flying (250 hrs)
RV-7A, Aerosport O-360, WW200RV
Advanced Flight 5400
Avidyne IFD440
Paint by planeschemer.com
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  #15  
Old 05-08-2018, 10:50 AM
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BSwayze BSwayze is offline
 
Join Date: Jul 2007
Location: Portland, Oregon
Posts: 934
Default

I see this thread is about a year old and I haven't seen it until now. I feel like chiming in here as well. I'm one of the "locals" and I've known Rob and his family and crew for a long time now. My project has dragged on for a very long time, but it doesn't matter to them. They help me whenever I ask, and I am so proud to be carrying their products in my RV. I have never been so impressed with how someone runs a business. Their service and how they care about their customers is second to none. The award that Rob received a while back was well deserved! I will be a loyal "ambassador" for their products and their work for as long as I live. If you haven't seriously looked at their products, check it out!
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Bruce Swayze
RV-7A Standard Build
Working on Wiring and Panel!
Dues Proudly Paid for 2016
http://www.BrucesRV7A.com
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  #16  
Old 05-08-2018, 12:40 PM
flysrv10 flysrv10 is offline
 
Join Date: Jan 2010
Location: Florida
Posts: 22
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Don't know what I can add here. I agree with Vic.

Recently send two items for repair one of them was my AFS5800. My EFIS was repaired and returned within one week including shipping time. The other item that was sent to another vender, much much longer.

I receive email replies from Rob even on weekends.

Do not archive.
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  #17  
Old 05-08-2018, 02:38 PM
vic syracuse vic syracuse is offline
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Join Date: May 2005
Location: Locust Grove, GA
Posts: 2,224
Default Absolutely the BEST, hands down!

Rob and his family set the tone for the whole crew at AFS. They are just genuine people who love what they are doing and go out of their way to help!
And in the meantime they create some really cool, lasting products.

Vic
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Vic Syracuse

Built RV-4, RV-6, 2-RV-10's, RV-7A, RV-8, Prescott Pusher, Kitfox Model II, Kitfox Speedster, Kitfox 7 Super Sport, Just Superstol, DAR, A&P/IA, EAA Tech Counselor/Flight Advisor, CFII-ASMEL/ASES
EAA Homebuilt Council Chair/member EAA BOD
Van's East Coast Representative
www.Baselegaviation.com
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  #18  
Old 05-08-2018, 04:39 PM
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sglynn sglynn is offline
 
Join Date: Mar 2008
Location: Anacortes, WA
Posts: 587
Default Jeff Hickman

Ditto to all the good things said prior about Advanced and the Hickman's.

I recently received a Quick Build Panel and Jeff is the guy who supports my every question during installation. He is patient and knowledgeable. He even personally brought it up to my neighborhood from their factory in Oregon.

Very great help for complicated products. And I've also had phone calls with others in their office and everyone is polite, supportive and easy to work with. This all adds up to great at helping get things done.

Thanks
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RV-7A
90% Finished
Working on Wiring
Only panel left to go.
Anacortes, WA
www.mykitlog.com/sglynn
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