Where are those screws I got 10 yrs ago?
Not on a 12, but the only things I had an issue with was contents of the bags. 99% of the time it was me when I thought something was incorrect. I have never felt that Vans org was unfair in correcting an issue.
Doing an inventory on orders is a solid practice that one needs to have. Primarily, due to knowing what is there, and not wondering if it was included later. Once the heat of the battle in building gets going, the last thing one wants is to question whether the part was included, or it was misplaced. Who pays is low on the list of considerations.
Boxes, trays, inventory sheets - all should parts be in impeccable order to allow smooth building. I learned the hard way. Once you get near the end of the build it becomes extremely important as all the collected "little things" that were put off have to be wrapped up. You can not be too organized.
So just where are those screws (washers, etc) I got 10 years ago?