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Old 10-15-2019, 02:49 PM
Ted Christopher Ted Christopher is offline
Join Date: May 2016
Location: Braham, MN
Posts: 30
Default Really Good or Really Bad?

My Skyview screen is on the way back to me after 5 days at the Dynon plant and the email invoice says "No Charge."

That could be really good news, they fixed it and in view of the time and money invested on this end they decided to foot the bill themselves.

Or it could mean it can't be fixed and I'll have to figure out how to afford a new system, which would be really bad.
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Old 10-16-2019, 08:47 PM
dbhill916 dbhill916 is offline
Join Date: May 2013
Location: Westerville, OH
Posts: 140

I've had to send my T1000 back for two items. One was an internal failure that they said was very rare, the other was because I bent the Left knob sometime during installation and it didn't register any rotational inputs. They took care of both of those for no charge despite the fact that the unit was well over 2 years old from the date of purchase via Van's. I've asked three or four tech questions by email and phone, and have had answers within 72 hours, despite my comments that they questions were informational only. They allow me to download nav data for free, when Garmin charges $800/yr for my certified aircraft. Even if you have a charge, I expect you are still getting a bargain.

N76012 RV-12
N7623V C-177RG
N883CD SR-22
David B. Hill
RV-12 #0760
Dues paid through 6-2020
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