Robert M
Well Known Member
Ihi gang.
I was told by Van's that my wing kit would ship the week of February 26th. All money has been paid, the kit is packed and sitting at their shop.
I called and asked, what I got was "......they think they'll ship on Wednesday." THINK! THINK ! No word from them via phone call or email to let me know it was delayed.
I am a step child but not red headed.
Is this typical "customer service"?
I was told by Van's that my wing kit would ship the week of February 26th. All money has been paid, the kit is packed and sitting at their shop.
I called and asked, what I got was "......they think they'll ship on Wednesday." THINK! THINK ! No word from them via phone call or email to let me know it was delayed.
I am a step child but not red headed.
Is this typical "customer service"?