FireMedic_2009
Well Known Member
It's been over 2 yrs that I've installed an AFS 5600 in my 6A. I've done a lot of on going upgrades from installing a 2nd Com, AP-panel for the 5600, ADS-B In and Out, etc. I've had great customer/tech support the whole time.
To keep it short and not go into details today I emailed Ken & Rob to troubleshoot a problem. Of course I was not expecting to get a response til Monday. Well I was wrong . . . for the 2nd time (Rob called me on a Sunday about a yr and half ago). In less than 5 min I got a response back from Rob on what to do. I headed over to the airport. I had a couple more questions while I was there so Rob calls me. After a few minutes we determined the problem. If that ain't customer service I don't know what is. Again, was not expected but there you go. I'm sure there are others that have had the same experience with AFS. Thanks again to AFS!!!
To keep it short and not go into details today I emailed Ken & Rob to troubleshoot a problem. Of course I was not expecting to get a response til Monday. Well I was wrong . . . for the 2nd time (Rob called me on a Sunday about a yr and half ago). In less than 5 min I got a response back from Rob on what to do. I headed over to the airport. I had a couple more questions while I was there so Rob calls me. After a few minutes we determined the problem. If that ain't customer service I don't know what is. Again, was not expected but there you go. I'm sure there are others that have had the same experience with AFS. Thanks again to AFS!!!
