Great Customer Service - Kuntzleman Electronics!
I find that great customer support seems to be the norm for most of the suppliers I use for home building. I just purchased set of strobes from a distributor of Kuntzleman lights and found the package was missing some minor screws\connectors. (I think this is a kit the distributor issue of not adding the parts during shipment)
One email to Kuntzleman website and I had a response from Dick Kuntzleman within a few hours and just got a shipment notice for the missing parts. So from the time I place an email about a small issue to parts being shipped is about 12 hours!!!
I really like dealing with our homebuilding supplier base, wish all companies were as responsive.
Happy New Year all
RV8 Flying since 2007
RV10 in construction (Fuselage)
Last edited by steve murray : 01-05-2018 at 07:22 AM.