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Old 01-05-2018, 07:19 AM
steve murray's Avatar
steve murray steve murray is offline
 
Join Date: Jan 2005
Location: Flat Rock, North Carolina
Posts: 208
Default Great Customer Service - Kuntzleman Electronics!

I find that great customer support seems to be the norm for most of the suppliers I use for home building. I just purchased set of strobes from a distributor of Kuntzleman lights and found the package was missing some minor screws\connectors. (I think this is a kit the distributor issue of not adding the parts during shipment)

One email to Kuntzleman website and I had a response from Dick Kuntzleman within a few hours and just got a shipment notice for the missing parts. So from the time I place an email about a small issue to parts being shipped is about 12 hours!!!

I really like dealing with our homebuilding supplier base, wish all companies were as responsive.

Happy New Year all

Steve
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Steve

RV8 Flying since 2007
RV10 in construction (Fuselage)

Last edited by steve murray : 01-05-2018 at 07:22 AM. Reason: typo
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