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  #1  
Old 10-30-2018, 10:47 AM
330drvr 330drvr is offline
 
Join Date: Sep 2009
Location: Clearwater FL
Posts: 87
Default GRT Tech Support

Just wanted to give a thumbs up to GRT tech support. I shipped an HX to them Friday. They got it Monday at 0830 and it was repaired before noon. I also called them yesterday with an issue (self imposed.) Left a voice mail and was called back 15 min later. Two or three smart questions from them and they knew how for me to correct my mistake. Two problems solved in one morning! Thanks GRT.
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Bruce Brock
N174MR
RV-7A
IO-360
Dual GRT HX & Mini
Dual Adaptive AHARS
GNS 480 Navigator
Dues paid 2018
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  #2  
Old 11-01-2018, 07:30 AM
Chattin35 Chattin35 is offline
 
Join Date: Jul 2014
Location: Boise, ID
Posts: 232
Default GRT is awesome

I'll second that. GRT has always been awesome to work with.
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  #3  
Old 11-01-2018, 07:57 AM
slngsht slngsht is offline
 
Join Date: May 2016
Location: Purcellville, VA
Posts: 247
Default

Same experience here. Got UPS notification that my avionics arrived. Gave them a couple hours and called in to make sure they have it.

Tech was like "you mean the one I finished?". I said "no, this would've just got there". Tech: "I know. Just messin' with ya. All done and good to go. Will be shipped in the morning".

It was refreshing to deal with them.

I wish I could send them my crank.
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