Just wanted to post up a good review of the folks at Flightline for those on the hunt for an interior.
I have a set of their seats the original builder installed back in 2012.
Recently, I had a seatback seam separate and start to fray as well as some of the faux leather delaminate.
I called them and inquired about making repairs and what the cost would be-the short story is that other than the cost of shipping the seatback up to them and back, the out of pocket will be ZERO!!
Not used to customer service like that in this day and age, frankly.
Good folks, 2 thumbs up!
Rob
ps-lesson learned....it's good practice to "rotate" those things if you don't fly with a passenger much! One side has no wear at all, this side had the seam come apart! Rotate!!
I have a set of their seats the original builder installed back in 2012.
Recently, I had a seatback seam separate and start to fray as well as some of the faux leather delaminate.
I called them and inquired about making repairs and what the cost would be-the short story is that other than the cost of shipping the seatback up to them and back, the out of pocket will be ZERO!!
Not used to customer service like that in this day and age, frankly.
Good folks, 2 thumbs up!
Rob
ps-lesson learned....it's good practice to "rotate" those things if you don't fly with a passenger much! One side has no wear at all, this side had the seam come apart! Rotate!!