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Old 09-20-2019, 12:07 PM
rocketman1988 rocketman1988 is offline
Join Date: Jun 2010
Location: Sunman, IN
Posts: 2,107
Default Well...

Well, I was going to stay out of it...but...that last comment about poor design and materials was it.

I have been very happy, overall, with my EFII experience.

I was an early customer of the System32, and although there was some frustration at times with the delivery of the new hardware, my experience with Robert has been excellent. I have NEVER had an issue contacting him or him replying to my questions or concerns. When I found that the new harness would not work well in the place of the Legacy, due to the way I routed it, Robert made it right. He has answered questions and phone calls at times when virtually no other company would have even been available. I have NO complaints with his customer service.

As far as the design and materials go, I have seen nothing in my System 32 that is less than top quality materials and construction. I had no issues with my fuel pump mount or anything else, for that matter. The ECU's are beautiful, the new harness as well.

My only frustration was the delivery schedule...but that was rectified as well.

Keep doing what you are doing, Robert!
Aerospace Engineer '88

Structure - 90% Done
Cabin Top - Aaarrghhh...
EFII System 32 - Done
297 HP Barrett Hung
ShowPlanes Cowl with Skybolts Fitted - Beautiful

Dues+ Paid 2019,...Thanks DR+
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Old 09-22-2019, 05:22 PM
bobhope2505 bobhope2505 is offline
Join Date: Oct 2014
Location: West Sacramento, CA
Posts: 63
Question Question about 30-day lead time.

Originally Posted by rcpaisley View Post
We traditionally had a 30 day lead time on systems, until we spent two years and a few hundred kilo$ to bring quality, safe, modern engine management to this market. Thankfully it's here now, fully functional and shipping. Now we have to scale to meet the need. Hopefully we can work back to the 30 day time frame this year. Our production runs 7 days a week, if we had 9 days a week, we would gladly use them.

Mr. Paisley,

On July 8th you said you'd begun production of the 2nd batch of 50 System 32 components that will "clear out all the back orders" (Including mine) and those 50 are still in process. When will you finish that run?

I ask because it looks like close to 90 days for you to complete a run of 50 systems. Given that, how will you get to a 30-day lead time for someone who places a new order with you sometime this year? That seems to indicate you're going to more than double your rate of output in a short period of time. (Less than 100 days left in 2019.) I'm no manufacturing expert, but that sounds hard to believe. I'm sure you've heard the maxim that "extraordinary claims require extraordinary proof". Is there anything you can tell us to make that seem doable?

First flight 6/28/2020
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Old 09-23-2019, 11:22 AM
rcpaisley's Avatar
rcpaisley rcpaisley is offline
Join Date: Jan 2008
Location: Upland, CA
Posts: 284
Default System32 kits

Hi Syrus,
We have many kits in process. Several kits ship each week.
Your parts are in the current completion batch,

Protek Performance
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Old 12-02-2019, 01:56 PM
Nate Calvin Nate Calvin is offline
Join Date: Oct 2018
Location: Boise
Posts: 8

Data Point(s):

1) Ordered (and paid) for 1/2 system in August--received all items I needed to facilitate build process immediately (all items received within 3 weeks);
2) Ordered (and paid) for remaining system in September--received items needed (as needed/requested) and final system items received last week.

I have NO ISSUES WRT delivery or service!!

Bottom line: IMHO be reasonable/prudent/rational/pragmatic and communicate your needs and the response will be as expected.
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