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Search: Posts Made By: cjensen
Forum: RV General Discussion/News 08-09-2018, 07:08 AM
Replies: 3
Views: 506
Posted By cjensen
All previously issued voucher numbers and...

All previously issued voucher numbers and reservation slots will still be valid and honored when we reach production.

What Jeff was asking me about was to see if I knew of anyone that has a voucher...
Forum: Reviews 03-19-2018, 04:09 PM
Replies: 4
Views: 1,556
Posted By cjensen
Thanks for the kudos fellas! I've been away from...

Thanks for the kudos fellas! I've been away from the board for a few days, and just now seeing this.

Glad you guys are happy and I'm proud to give you great support!

:cool:
Forum: Electrical Systems 01-02-2018, 07:59 AM
Replies: 8
Views: 887
Posted By cjensen
Hi Justin, I'd be happy to review your...

Hi Justin,

I'd be happy to review your configuration if you want to send in a request for review through the online planner. Most AC systems can't be run through the VP-X because of the amperage...
Forum: Safety 10-20-2017, 03:13 PM
Replies: 224
Views: 27,042
Posted By cjensen
Wanted to be sure an answer this as soon as I...

Wanted to be sure an answer this as soon as I could, 30ms at or above 15.9v or 31.9v before the VP-X shuts off the alt field.
Forum: RV General Discussion/News 10-20-2017, 08:24 AM
Replies: 2
Views: 1,411
Posted By cjensen
VP forums were hacked/attacked by spam back in...

VP forums were hacked/attacked by spam back in June, and were subsequently taken offline in July when we launched the new website. The info is archived, and Ballard is unsure of if/when we will bring...
Forum: Safety 10-20-2017, 08:17 AM
Replies: 224
Views: 27,042
Posted By cjensen
The VP-X OV protection on a 12v system is set at...

The VP-X OV protection on a 12v system is set at 15.9, and 31.9 on a 24v system. I don't know the timing, but I will find out...milliseconds though.

I agree with you on the info in the manual...
Forum: Safety 10-19-2017, 09:08 PM
Replies: 224
Views: 27,042
Posted By cjensen
The PPS does not have ability to shut off the...

The PPS does not have ability to shut off the alternator, it is simply a solid state contactor/solenoid system. The VP-X provides over-voltage protection, the PPS does not.
Forum: Electrical Systems 09-11-2017, 07:13 AM
Replies: 13
Views: 1,620
Posted By cjensen
You can use a power lead, but it would require...

You can use a power lead, but it would require another switch as Brian mentioned. If it's a low draw linear actuator, just be very careful about installing it correctly for the end points.
Forum: Electrical Systems 08-29-2017, 05:11 PM
Replies: 13
Views: 1,620
Posted By cjensen
Sounds good, thanks.

Sounds good, thanks.
Forum: Electrical Systems 08-29-2017, 01:26 PM
Replies: 13
Views: 1,620
Posted By cjensen
This would be my recommendation based on the...

This would be my recommendation based on the installation manual for the VP-X, to wire outside of the VP-X. An aux bus using the VP-X just creates more connections and points of failure.

The PFD...
Forum: Electrical Systems 08-29-2017, 01:22 PM
Replies: 13
Views: 1,620
Posted By cjensen
If installed properly is the key here. They are...

If installed properly is the key here. They are fairly easy to not install properly and then the tendency is to bind and twist.
Forum: Electrical Systems 08-29-2017, 09:33 AM
Replies: 13
Views: 1,620
Posted By cjensen
Correct...and that's why I'm curious about...

Correct...and that's why I'm curious about it.

Section 4.12 in the install manual-

4.12 Electric Motor Considerations
The VP-X is designed to drive the flap and trim motors with special
circuits...
Forum: Electrical Systems 08-29-2017, 09:15 AM
Replies: 13
Views: 1,620
Posted By cjensen
I can't make any connection between the cowl flap...

I can't make any connection between the cowl flap and the PFD in the VP-X...I am curious how you are running the cowl flap through the VP-X though.

Was there a fault present on the VP-X page for the...
Forum: Glass Cockpit 08-10-2017, 08:20 AM
Replies: 9
Views: 1,902
Posted By cjensen
The EFIS pin (J12-9) is factory pre-programmed to...

The EFIS pin (J12-9) is factory pre-programmed to be always on with the master switch so you have electrical info from the VP-X before the engine is started. There is no connection between engine...
Forum: Glass Cockpit 08-08-2017, 10:48 AM
Replies: 9
Views: 1,902
Posted By cjensen
Mike, I don't remember if we talked about what is...

Mike, I don't remember if we talked about what is hooked up to the VP-X when we were on the phone. Is the computer/configurator always hooked up when you are seeing the overspeed fault? Or are you...
Forum: Electrical Systems 07-22-2017, 05:29 PM
Replies: 0
Views: 604
Posted By cjensen
Vertical Power PPS available for reservation at AirVenture!

We just launched a brand new website last night, and with that website comes an announcement that we will finally be able to officially start taking reservations for the Primary Power System. First...
Forum: Electrical Systems 07-13-2017, 05:10 PM
Replies: 15
Views: 6,617
Posted By cjensen
Man time flies!! We have an exciting announcement...

Man time flies!! We have an exciting announcement coming in the next VP newsletter about the PPS...I can't say exactly what that is yet, but I'll post it here when it comes out.

That being said, we...
Forum: Electrical Systems 05-26-2017, 12:56 PM
Replies: 2
Views: 413
Posted By cjensen
No, the manual just needed some cleanup and...

No, the manual just needed some cleanup and updating is all.
Forum: Electrical Systems 05-26-2017, 10:55 AM
Replies: 2
Views: 413
Posted By cjensen
VP-X install manual, Rev C now available

Released a few days ago, the new manual is now available for download on the documents page of the VP website, or click this link-

VP-X manual Rev C...
Forum: RV General Discussion/News 05-26-2017, 10:52 AM
Replies: 5
Views: 1,219
Posted By cjensen
Rev C of the VP-X manual was released a few days...

Rev C of the VP-X manual was released a few days ago and App E has been updated. New manual is available on the VP website in the documents section.
Forum: RV General Discussion/News 05-09-2017, 04:01 PM
Replies: 4
Views: 912
Posted By cjensen
Thank you for the kind words guys!

Thank you for the kind words guys!
Forum: Electrical Systems 04-28-2017, 07:47 AM
Replies: 54
Views: 24,987
Posted By cjensen
chad.jensen@astronics.com

chad.jensen@astronics.com
Forum: Electrical Systems 04-28-2017, 07:47 AM
Replies: 54
Views: 24,987
Posted By cjensen
Thanks for the reminder of this thread! We...

Thanks for the reminder of this thread!

We shipped out 4 of the production candidate PPS (known as Beta B in the beta program) units to testers about two weeks ago. 3 of the 4 are flying with no...
Forum: Glass Cockpit 03-28-2017, 09:05 AM
Replies: 8
Views: 2,140
Posted By cjensen
Hi Ray, The VP-X can't control intensity...

Hi Ray,

The VP-X can't control intensity (assuming that's what you mean by 100-50%). The VP-X does it based on airspeed, so anything below your selected speed, the lights will be solid on. Example...
Forum: Glass Cockpit 03-07-2017, 08:57 AM
Replies: 8
Views: 3,136
Posted By cjensen
Hi Steve, The scale on the G3X will need to be...

Hi Steve,

The scale on the G3X will need to be directed to Garmin.

When you press the up and down button in the configurator, does the command change from OFF to ON and back to OFF when...
Forum: Electrical Systems 01-17-2017, 10:02 AM
Replies: 3
Views: 1,525
Posted By cjensen
Hi Jeff, Sorry for the delayed response, I was...

Hi Jeff,

Sorry for the delayed response, I was thoroughly enjoying the weekend of football (Go Pack!) and then traveling yesterday.

The footprint is exactly the same. The physical changes you'll...
Forum: RV-14 12-19-2016, 07:07 AM
Replies: 49
Views: 17,684
Posted By cjensen
My apologies...it was not my intent to make it...

My apologies...it was not my intent to make it sound that way at all. It was a big deal, but I wasn't involved when it happened and I didn't want to speak for Marc and his efforts with the VP-400.
Forum: RV-14 12-17-2016, 03:25 PM
Replies: 49
Views: 17,684
Posted By cjensen
Last count when I was out there in June was 4 of...

Last count when I was out there in June was 4 of each.
Forum: RV-14 12-17-2016, 03:23 PM
Replies: 49
Views: 17,684
Posted By cjensen
Hi John, Sorry, that's not what I'm saying....

Hi John,

Sorry, that's not what I'm saying. Ballard did not make the VP-100 (or 50/200/400/Original VP-X), so these products are not supported. The VP-X Sport and Pro, PPS, and whatever comes next...
Forum: RV-14 12-16-2016, 04:53 PM
Replies: 49
Views: 17,684
Posted By cjensen
Thanks Robby! This is a topic that has some...

Thanks Robby!



This is a topic that has some ambiguity behind the scenes, but the short version is the VP-400 was never out of beta and the 7 units were purchased back before VP was sold to...
Forum: RV-14 12-16-2016, 04:47 PM
Replies: 49
Views: 17,684
Posted By cjensen
Well the great thing about Ballard Technology is...

Well the great thing about Ballard Technology is we still support the original products that were produced 27 years ago when the company started, so product support longevity has been a hallmark of...
Forum: RV-14 12-16-2016, 04:45 PM
Replies: 49
Views: 17,684
Posted By cjensen
A review of the processes in place when we did...

A review of the processes in place when we did have an AOG customer at that time. I was unaware that we didn't have a real AOG loaner program in place, but since then we have multiple Sports and...
Forum: Electrical Systems 12-15-2016, 07:59 AM
Replies: 6
Views: 2,154
Posted By cjensen
I keep a list of update requests that I submit to...

I keep a list of update requests that I submit to the engineering team every January at our annual meeting. Things on the current list are-

More circuits
More power
Flaps UP incrementally
More trim...
Forum: RV-14 12-15-2016, 07:52 AM
Replies: 49
Views: 17,684
Posted By cjensen
Info from a year and a half ago, and not relevant...

Info from a year and a half ago, and not relevant today.

And I see that you edited your original response that took a nice personal dig at me...what has become known as traditional Dan Horton...
Forum: RV-14 12-14-2016, 01:37 PM
Replies: 49
Views: 17,684
Posted By cjensen
To the OP, if you have any questions or concerns...

To the OP, if you have any questions or concerns about installing or electrical planning, feel free to give me a call any time. I am more than happy to help. The VP-X is not for everyone, but for...
Forum: Electrical Systems 12-12-2016, 07:40 AM
Replies: 54
Views: 24,987
Posted By cjensen
Understood, and I wish I had a better timeline...

Understood, and I wish I had a better timeline estimate, but we have to be sure it's going to work as we intend it to. I'll know more next month.

Cheers,
Forum: Electrical Systems 12-02-2016, 06:07 AM
Replies: 2
Views: 1,319
Posted By cjensen
Vertical Power support (Me!) is on vacation! 12/1-12/12

Hey folks, just an FYI, I will be on vacation December 1st thru the 12th. The support email inbox will be monitored at Ballard as I do have a backup now, but some things may not be able to be...
Forum: Glass Cockpit 12-01-2016, 10:29 AM
Replies: 76
Views: 21,134
Posted By cjensen
Good on ya, Dynon!:cool:

Good on ya, Dynon!:cool:
Forum: Electrical Systems 12-01-2016, 07:35 AM
Replies: 54
Views: 24,987
Posted By cjensen
Hi guys, It's still coming...we have had some...

Hi guys,

It's still coming...we have had some challenges with getting it working reliably. This was a much bigger nut to crack that anyone anticipated, but engineering meetings are still occurring...
Forum: RV General Discussion/News 11-21-2016, 09:29 AM
Replies: 9
Views: 3,755
Posted By cjensen
Marc is correct, there is no indicator. You may...

Marc is correct, there is no indicator. You may be able to tell by looking at the device list and watching the alternating current between the lights.
Forum: RV Friends Who Have Passed On 11-18-2016, 08:20 AM
Replies: 9
Views: 4,540
Posted By cjensen
I was happy and privileged to call Ron a friend...

I was happy and privileged to call Ron a friend and was completely saddened to hear this news last night.

Ron created the SportAir Workshop program that so many of us have benefited from. The...
Forum: Reviews 10-14-2016, 08:04 AM
Replies: 3
Views: 1,294
Posted By cjensen
Thank you for they kind words Steve (and Jeff)! I...

Thank you for they kind words Steve (and Jeff)! I love my job and I'm happy to help!

Have a great weekend everyone!

:cool:
Forum: RV General Discussion/News 09-29-2016, 09:22 AM
Replies: 27
Views: 5,648
Posted By cjensen
Hi Bill, I don't have a complete picture because...

Hi Bill,

I don't have a complete picture because I can only see records from when Ballard started making them. I can tell you that the majority of RMA's we see are install related (reverse polarity,...
Forum: RV General Discussion/News 09-28-2016, 08:05 AM
Replies: 27
Views: 5,648
Posted By cjensen
Hi Rory, I sent you an email just now, but...

Hi Rory,

I sent you an email just now, but thought I'd chime in here too. The VP-X is being made by Astronics Ballard Technology in Everett, WA and I am the support and sales contact for you. I am...
Forum: Trip Write-ups 08-24-2016, 02:46 PM
Replies: 164
Views: 143,982
Posted By cjensen
Great read on an awesome adventure Scott! I was...

Great read on an awesome adventure Scott! I was born in Litchfield, IL and have family there...used the airport many times. :cool:
Forum: RV General Discussion/News 08-24-2016, 02:38 PM
Replies: 52
Views: 10,894
Posted By cjensen
Thoroughly enjoyed working with you, both...

Thoroughly enjoyed working with you, both personally and professionally Joe! The cancer battle sucks, and touches way too many of us. I wish you the very best, and a speedy recovery to health once...
Forum: Electrical Systems 08-24-2016, 02:34 PM
Replies: 15
Views: 6,617
Posted By cjensen
Update and request for feedback... As of...

Update and request for feedback...

As of AirVenture 2016, pricing and launch date (officially) has been established for the launch units. The unit will be a single battery version, no commitment has...
Forum: Electrical Systems 08-22-2016, 12:06 PM
Replies: 46
Views: 10,069
Posted By cjensen
Good thread and information everyone, please keep...

Good thread and information everyone, please keep it going.

The VP-200 was last produced in 2010 I believe (Marc, correct me if I'm wrong), four years before Astronics purchased Vertical Power.
Forum: Electrical Systems 08-15-2016, 08:07 AM
Replies: 9
Views: 2,263
Posted By cjensen
Hi Chuck, You have some great advice and...

Hi Chuck,

You have some great advice and direction here so far. As Bob mentioned, please feel free to give me a call if you have any specific VPX questions that we can't get answered easily over...
Forum: Electrical Systems 08-10-2016, 08:41 AM
Replies: 3
Views: 762
Posted By cjensen
Everyone I know of running a GAP 26 with the VPX...

Everyone I know of running a GAP 26 with the VPX has it running fine off of a 15A breaker, typically set to 12A with no issues.
Forum: RV General Discussion/News 07-11-2016, 02:22 PM
Replies: 100
Views: 16,072
Posted By cjensen
Happy to help get this set up Mikey...I can't...

Happy to help get this set up Mikey...I can't attend (I'll be fishing Lake Michigan Sunday night with a customer! :cool: ), but if I can help out moving things or people around, let me know.

I don't...
Forum: Electrical Systems 07-11-2016, 12:04 PM
Replies: 1
Views: 1,048
Posted By cjensen
Vertical Power pricing info...September 1

Hi folks,

As you are most likely aware, for the past three years Astronics Ballard Technology has worked hard to keep our product pricing stable for the VP-X product family. During this period, we...
Forum: Electrical Systems 06-23-2016, 02:21 PM
Replies: 13
Views: 3,341
Posted By cjensen
Hi Nigel, Suggest using a meter as Joe mentioned...

Hi Nigel,

Suggest using a meter as Joe mentioned to get an outside report. Let us know, feel free to call me or email if you want to.
Forum: Electrical Systems 06-14-2016, 09:23 AM
Replies: 15
Views: 6,617
Posted By cjensen
Hi Jay, We are about 2/3 of the way through beta...

Hi Jay,

We are about 2/3 of the way through beta testing. 8 units are flying, we should have 2, maybe 3 airplanes with a beta PPS installed flying to AirVenture next month. We've made two mods in...
Forum: RV General Discussion/News 05-11-2016, 09:37 AM
Replies: 15
Views: 2,452
Posted By cjensen
Congrats Bill! Great to hear!! Be safe, fly a...

Congrats Bill! Great to hear!! Be safe, fly a good Phase I, and have fun!!
Forum: Trip Write-ups 04-13-2016, 01:14 PM
Replies: 54
Views: 11,716
Posted By cjensen
Great write up Mikey! Always great to see you and...

Great write up Mikey! Always great to see you and hang out...until the wee hours of the morning. :cool:
Forum: Electrical Systems 02-10-2016, 10:36 AM
Replies: 18
Views: 5,269
Posted By cjensen
This is still an open discussion internally...I...

This is still an open discussion internally...I still have your email in my inbox Mark. Priority hasn't been with this at Ballard, but it isn't forgotten.
Forum: Electrical Systems 02-08-2016, 10:46 AM
Replies: 18
Views: 5,269
Posted By cjensen
Thank you Alex! I'm really happy with the...

Thank you Alex! I'm really happy with the outcome, and I appreciate the feedback!
Forum: Electrical Systems 01-28-2016, 06:52 PM
Replies: 18
Views: 5,269
Posted By cjensen
This is incorrect...we have seen a rare issue...

This is incorrect...we have seen a rare issue that has to do with a particular flap controller. It has nothing to do with specific serial numbers.

Warranty on any VPX is from the date of purchase,...
Forum: Florida (Central) 01-21-2016, 03:49 PM
Replies: 10
Views: 1,734
Posted By cjensen
I will be there tomorrow (Friday) through the...

I will be there tomorrow (Friday) through the weekend. I'll be in Vertical Power gear, so if you see me, stop me and say hi!

:cool:
Forum: RV General Discussion/News 01-07-2016, 07:50 PM
Replies: 15
Views: 3,476
Posted By cjensen
Looks fantastic Darwin!!!

Looks fantastic Darwin!!!
Forum: Electrical Systems 12-15-2015, 10:31 AM
Replies: 0
Views: 943
Posted By cjensen
VPX blanks and refunds

For anyone that currently has a VPX blank...or if you know someone that has one and doesn't check in here...the refund for a blank return will come to an end at the end of 2015.

We think we have...
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